Delivery
Due to a busy period, when ordering personalised items please allow a minimum of 3 working days for processing on top of delivery.
UK CUSTOMERS -
- Our Standard Shipping Service usually takes around 2-5 business days. £3.65
Business days- Monday to Friday.
Please note delivery times may take longer around Bank Holidays & Public Holidays.
- Our Express Shipping Service takes around 1-3 business days. £5.95
SHIPPING TO EUROPE -
- Our Standard Shipping Service usually takes around 10-15 working days. The service will be tracked and we will email a tracking number to you once the order has been dispatched. £18.00
European Customs and Import Duties
Customs and import duties may be due and are not covered by us. Some countries charge a duty or tax on packages imported from the UK over a certain value. You may be asked to pay a duty fee to receive your order. Please check your country's tax specifications prior to placing your order. We cannot be held responsible for any tax payments.
If Customs Duty is Unpaid
If Customs Duty is unpaid/you refuse the customs fee and the parcel is returned back to us, a shipping and handling fee may be deducted from your refund.
SHIPPING TO THE REST OF THE WORLD -
- Our Standard Shipping Service usually takes around 10-20 working days. The service will be tracked and we will email a tracking number to you once the order has been dispatched. £25.00
Customs and Import Duties
Customs and import duties may be due and are not covered by us. Some countries charge a duty or tax on packages imported from the UK over a certain value. You may be asked to pay a duty fee to receive your order. Please check your country's tax specifications prior to placing your order. We cannot be held responsible for any tax payments.
If Customs Duty is Unpaid
If Customs Duty is unpaid/you refuse the customs fee and the parcel is returned back to us, a shipping and handling fee may be deducted from your refund.
If you have any queries in regards to delivery, please feel free to contact us via email.